Shop policies

Products are made using natural plant oils and butters and may contain traces of nut oils/butters which may cause allergic reactions in people with nut allergies. Please read the ingredients carefully before use.

If sensitivity occurs please discontinue use. All products are used at your discretion and I take no responsibility for any adverse reactions. 

Please consult a doctor before using products containing essential oils if pregnant, breast feeding or on young children.

Surprise Bath bombs contain small parts which may be a chocking hazard and are not suitable for young children.

Due to health and hygiene reasons products can not be returned due to change of mind.  If for some reason you are not happy with your purchase or the items were damaged in transit, please contact me and we can come to a solution.

Cancellation of orders can only be processed before the products are shipped. 

For custom orders a cancellation fee of 15% will be deducted from your refund to cover costs of making the order specifically for you.

Please consider carefully before purchasing.

Quoted international shipping costs are sent via international air with a delivery target of 3-10 working days There is no tracking available on this service. If you wish for your package to be sent via international courier please feel free to ask for a quote. Packages sent on NZ are sent via courier. 

International customers: custom fees, duties and taxes: Please note I have no control over these

Buyers are responsible for paying additional charges for customs and taxes. buyers are responsible for finding out the taxes before purchasing. These fees are charged by the government in your country.